Cancellation & Refund

After submitting the cancellation request, we'll send you a confirmation message along with the refund details to the e-mail address on your account. You can also confirm that the order was cancelled by visiting Your Orders. If you see the order in the Cancelled Orders section, it was successfully cancelled.

A refund will be initiated once the request is processed and in case you're still contacted for delivery, please refuse the delivery. If your order consists of multiple shipments, then select the item(s) you wish to cancel and if multiple items are shipped in a single shipment, then clicking on 'Request Cancellation' button will cancel your entire order.

If you're unable to view the button, then please contact us.

Cancellation will be processed in 24 hours & refund within 7 working days, please contact us at seitz-india@seitz24.com for any query